Questions & Answers
1. How do I place my order?
Simply choose your style on the product page, click the “Add To Cart” button, and follow the easy steps to complete your order. We’ll prepare your order and notify you when it’s on its way!
2. How long will it take to ship my order?
Orders typically ship within 5 to 6 business days. Delivery time takes an additional 5 to 6 business days.
3. My tracking number isn’t working.
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier may lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
4. I need help with a late order.
Orders typically ship within 5 to 6 business days. If your order has not arrived after 12 business days, please contact our team. We are happy to assist you.
5. What types of payments do you accept?
We accept Visa, Mastercard, Amex, and Discover cards, as well as PayPal.
6. When will my card be charged?
Your card will be charged just after your order has been successfully placed.
7. How secure is my personal information?
We adhere to the highest industry standards to protect your personal information during checkout and purchase. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
FAQ: Design Dilemmas Solved ✨
(Curated by HomeStyleElite Design Advisors)
Q: My apartment is tiny (45m²). Can it still have style?
A: Small spaces = BIG design opportunities! Iconic interiors (Parisian attics, Tokyo micro-apartments, NYC studios) prove constraints spark creativity.
Your Small-Space Strategy:
🔹 One Hero Piece – Anchor with a bold furniture statement
🔹 Vertical Drama – Floor-to-ceiling shelves/mirrors lift the eye
🔹 Light Alchemy – Strategic mirrors + layered lighting = 2x perceived space
🔹 Color Psychology – Airy light tones expand; deep accents add depth
Pro Tip: Our designer Kai transforms 30m² into 60m² illusions. [Book a Space Rescue Session]
Q: Scandinavian vs. Japanese Minimalism – What’s the real difference?
A: A timeless design duel! Here’s your cheat sheet:
| Scandinavian Minimalism | Japanese Minimalism |
|---|---|
| Hygge: Warmth, comfort, intimacy | Wabi-sabi: Beauty in imperfection |
| Natural materials (wood, wool) | Pure materials (wood, paper, stone) |
| Warm neutrals + soft textures | Monochrome + raw material tones |
| Philosophy: “Less but better” | Philosophy: “Emptiness is full” |
The Verdict: Crave cozy warmth? Go Scandi. Seek zen calm? Embrace Japanese. [Take Our Aesthetic Quiz]
Q: Is pampas grass over? What’s next?
A: The pampas peak (2019-2023) has passed. Our trend radar shows:
📉 RIP: Pampas grass (market saturation by 2023)
📈 RISING STARS:
- Olive branches & sculptural dried florals
- Curved furniture (soft edges, organic forms)
- Earth tones (terracotta, ochre, sage)
- Textured walls (limewash, Venetian plaster)
- Statement ceilings (“5th wall” moment)
Pro Tip: Chase longevity, not fads. Choose pieces that resonate with YOUR story.